What Hurts Most

Patient Pain Points

Pain points reveal three distinct clusters: emotional burden, fragmented care, and information overload.

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Emotional toll (37%) + Managing alone (24%) + Day-to-day symptoms (28%). The "invisible" load that no one sees.

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Repeating story (37%) + Coordinating doctors (20%) + Updating specialists (19%). A system-level failure.

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Tracking info (26%) + Understanding reports (13%) + Knowing what to do next (15%). The cognitive tax.

Emotional toll of health mgmt 37%

Repeating my story again & again 37%

Managing symptoms day to day 28%

Keeping track of info & reports 26%

Feeling like I'm managing alone 24%

Coordinating between doctors 20%

Updating all specialists 19%

Remembering what was said 17%

Staying current with research 15%

Knowing what to do next 15%

Understanding doctors' reports 13%

Knowing what questions to ask 11%

Combining data into a story 9%