What They Want
Feature Desirability
The "magic wand" question and feature rankings reveal a clear hierarchy of patient needs.
The "Magic Wand" Wish
One place where everything lives 69%
Emotional reassurance & support 30%
Help making sense of opinions 26%
Less admin, more energy for living 26%
Feeling confident & in control 24%
Clear next steps I can act on 19%
Simple way to understand info 15%
Keep carers updated 9%
Feature Desirability
Secure health record 76%
Timeline of history 57%
Share info with clinicians/carers 57%
Post-appointment summaries 57%
Plain-English summaries 46%
Preparation for appointments 33%
AI medical insights 19%
🏠
"One Place" Is #1
69% want one unified place — more than double any other wish. This is the Care OS thesis validated.
📋
Secure Record = Table Stakes
76% want a secure record. But timelines and sharing (57%) are what make it a platform.
🤝
Sharing Matters
57% want to share info. The care network is a key value driver for chronic patients.
💡
AI = Outcomes
Only 19% say "AI insights"—but 46-57% want AI value-adds like plain-english summaries.